JOB ANNOUNCEMENT

About Family Bridges

Position Summary

Essential Duties & Responsibilities

• Lead complex mediation, conflict-resolution, prevention/intervention, crisis-intervention, and restorative-practice services in community settings.
• Independently facilitate mediation sessions, restorative conferences, healing circles, community dialogues, debriefings, and other healing-centered interventions.
• Conduct outreach as needed to promote and educate the community about Family Bridges services, assess complex client and community needs and safety concerns, provide trauma-informed crisis intervention and de-escalation, and coordinate referrals to appropriate resources.
• Coordinate post-incident responses, community healing activities, and restorative interventions following critical incidents.

• Develop, coordinate, and facilitate community wellness, educational, and restorative programming using evidence-informed practices.
• Build collaborative partnerships and represent Family Bridges in meetings with public agencies, service providers, law enforcement, schools, businesses, and community stakeholders.
• Coordinate with partners to address service barriers, community concerns, and complex client or community needs.
• Provide field leadership, mentorship, on-boarding support, and practice guidance to Community Service Specialists and other team members.
• Assist the Program Manager with coordination of field coverage, complex situations, quality assurance, and continuous program improvement.
• Maintain accurate documentation, data collection, case information, and reports in compliance with organizational and program requirements.
• Exercise sound independent judgment while modeling trauma-informed, restorative, healing-centered, and culturally responsive practices.
• Perform other related duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of progressively responsible experience in community outreach, mediation, restorative practices, crisis intervention, violence prevention, facilitation, behavioral health, or related human services work.
• Demonstrated experience independently facilitating mediations, restorative processes, healing circles, community dialogues, trainings, or similar group interventions.
• Experience responding to complex conflicts, crises, or critical incidents in community-based settings.
• Experience building partnerships and representing an organization with community stakeholders, public agencies, or service providers.
• Demonstrated knowledge of trauma-informed care, restorative justice, conflict resolution, crisis intervention, motivational interviewing, and de-escalation.
• Demonstrated ability to mentor, coach, onboard, and provide field guidance to peers without exercising formal supervisory authority.
• Strong facilitation, leadership, communication, problem-solving, and relationship-building skills.
• Ability to exercise sound independent judgment in dynamic or high-stress environments.
• Ability to maintain accurate documentation and use organizational technology systems.
• Ability to work evenings and weekends and travel locally and throughout California as program needs require.
• Valid California Driver’s License and reliable transportation.

Working Conditions

Employment Conditions

• Organizational Assignment: This position may support one or more Family Bridges programs, departments, grants, contracts, or organizational initiatives.
• Funding: This position may be funded through grants, contracts, program revenue, and unrestricted organizational funds. Continued employment is subject to organizational needs, funding availability, and program requirements.
• Other Duties: This job description describes the general nature of the position and is not intended to be an exhaustive list of duties.
• At-Will Employment: Employment is at will and may be terminated by either party at any time, with or without cause or notice, as permitted by law.
• Equal Employment Opportunity: Family Bridges is an Equal Opportunity Employer committed to a diverse, equitable, and inclusive workplace.

• • Ability to communicate clearly with others.
  • Ability to see and hear to interact with others.
  • Ability to use a computer.
  • Ability to use smartphone and/or tablet (e.g., iPad).
  • Ability to travel locally multiple times a day.
  • To lift a minimum of 20 lbs.
  • Vision 20/20 with correction.

Human Resources.
Family Bridges, Inc.
168 – 11th Street, Oakland, CA 94607 Fax: (510) 839 – 2435
Email address: [email protected]